GTC

GENERAL TERMS AND CONDITIONS (GTC) David Martinez Valid from: 12.03.2025
1. Scope of application
These General Terms and Conditions govern the services of David Martinez, specializing in therapeutic massages and personal training. By booking our services, the customer accepts these terms in full.
2. Services offered
David Martinez offers the following services:
  • Individual and group personal training.
  • Therapeutic, sports, and relaxation massages.
  • Consulting on health, well-being, and physical activity.
The services may be provided on our premises, at the customer’s location, or online, depending on prior agreement.
3. Bookings and appointments
  • Bookings must be made in advance via our website, by phone, or in person.
  • Appointment confirmation is subject to availability.
  • It is recommended to arrive at least 10 minutes before the scheduled appointment.26
  • Cancellations or changes must be communicated at least 24 hours in advance.
  • Late cancellations will be charged at 25% of the service fee, while no-shows will be charged at 100% of the service fee.
  • If the company cancels the service, a free replacement appointment will be offered.
4. Customer obligations
  • The customer must inform the staff of any relevant health conditions before the start of the massage or training session.
  • The company assumes no liability for pre-existing injuries or complications arising from health conditions that were not disclosed.
5. Prices and payment methods
  • Prices are available on our website and on our premises.
  • Payments can be made in cash, by credit/debit card, or by bank transfer.
  • Package offers and multi-session cards have a defined validity period and are non-refundable.
6. Customer responsibility
  • The customer confirms that they are medically fit to use the services.
  • It is the customer’s responsibility to inform us of any existing injuries, illnesses, or health limitations.
7. Disclaimer of liability for injuries
  • David Martinez assumes no liability for injuries, pain, or complications arising from the use of our services.
  • The customer participates in training sessions and massages at their own risk.
  • It is recommended to consult a doctor before starting physical activity or treatment.
8. Company responsibility
  • We are committed to providing high-quality services with qualified staff.
  • We assume no liability for the loss of personal belongings on our premises.
  • In the event of force majeure (e.g., therapist illness, legal restrictions), the appointment will be rescheduled free of charge.
9. Data protection
  • The customer’s personal data will be treated confidentially and in accordance with the applicable data protection regulations.
  • Customer data will not be shared with third parties without explicit consent.
10. Amendments to the General Terms and Conditions
  • The company reserves the right to amend these terms at any time.
  • Changes will be published on our website and/or communicated to customers.
11. Applicable law and place of jurisdiction
  • These terms are governed by the laws of Switzerland, Canton of St. Gallen.
  • All disputes shall be settled before the courts in Wil.